Why are all my mind maps missing?

Ella EN Basic Posts: 1 New Here
edited March 20 in Ask the Community

I have gone into MM and ALL my detailed maps have gone?!?!?

Please help?!?!

Best Answer

  • Miša Hennin
    Miša Hennin Admin, MeisterLobster, EN Business Posts: 1,070 Community Admin
    Answer ✓

    Hey @Ella,

    As this is an issue relating to your account, I've just forwarded your request to support. The team will be in touch with you shortly via email!




  • Joerg Koper
    Joerg Koper DACH Partner, MT Tester, DE Business Posts: 1,151 Community Leader

    Hi @Ella and welcome to the community 👋🙂

    Can you please give us some more information? We'll try to help you then.

    In the meantime, you may try the following:

    • log out of MindMeister
    • delete the cache of your Browser
    • restart the browser
    • log in into MindMeister again

    I hope this helps.

    Best, Jörg

    Als Experten-Partner von Meister führe ich in meiner Agentur u. a. Workshops für die Integration der Meister Software durch. Hier in der Community freue ich mich auf den Austausch mit Euch und helfe bei Fragen zu MeisterTask, MeisterNote und MindMeister gerne weiter.

    Weitere Informationen findest Du auf agenturkoper.de und LinkedIn.