Customer Service Contact

LorraineMahoney

Hi!

I need to speak with someone about being double billed but can't find an email or phone number to speak with a human. Anyone have any ideas?

Andrew Lapidus

Hi @LorraineMahoney - I've forwarded your request to our support team! They should get in touch with you ASAP.

For the future, you can contact support directly by clicking the "?" menu in bottom right corner of MindMeister, then selecting "Contact Us."

Hope this helps!

Best,

Andrew

Lana Shanahan

I am also trying to contact customer service about billing. I am not getting anywhere by clicking on the question mark at the bottom of the map.

Lana

natasha mountford

I also need to speak to someone as i turned off auto renew when I signed up as only needed while i was studying and it has automatically renewed and i have no use for this software…. if i go to contact us it just takes me to the FAQs and doesnt show me an option to talk to someone.