I've forgotten my password and don't have access to an old email. How do I log in?

patrickdunn EN Basic Posts: 1 New Here
edited April 11 in Ask the Community

I had an old mindmeister account with load of very important maps in. I've lost the pwd. But this email address doesn't exist any more, so I can't reset my pwd, login etc. Any ideas how I can get into that old account? Many thanks!

Best Answer

  • Andrew Lapidus
    Andrew Lapidus Admin, MeisterLobster, DE Business Posts: 977 Community Admin
    Answer ✓

    Hi there @patrickdunn! I've forwarded your request to our Support team, who can assist you in recovering your account.

    Thanks for the tag @Andres D'Andrea (and great to see you again after my break! 😀)