Why I made the payment for Pro Plan but account still in Basic Plan?

Tuyentbha
Tuyentbha Member Posts: 1 New Here
in Ask the Community

I am using Mind Meister and made the payment for 6 months on 6th Aprial, 2023. Now, my account is still in Basic Plan.

Best Answer

  • Andrew Lapidus
    Andrew Lapidus Admin, MeisterLobster Posts: 679 Community Admin
    Answer ✓

    Hi @Tuyentbha - I've just forwarded your request to our support team, who will get in contact with you via e-mail ASAP!

    Best,

    Andrew

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