Why I made the payment for Pro Plan but account still in Basic Plan?
Tuyentbha
Member Posts: 1 New Here
I am using Mind Meister and made the payment for 6 months on 6th Aprial, 2023. Now, my account is still in Basic Plan.
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Best Answer
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Hi @Tuyentbha - I've just forwarded your request to our support team, who will get in contact with you via e-mail ASAP!
Best,
Andrew
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Answers
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Hello @Tuyentbha welcome to the Community!
I'm tagging @Miša Hennin and @Andrew Lapidus here to bring their attention and escalate your case internally with the team.
Expect a contact from any of them soon.
Best regards.
Andrés D'Andrea.
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