Why do I get a white screen when linking to a map in Teams?

YasuTSC EN Basic Posts: 1 New Here
edited April 14 in Ask the Community

I am using the basic version of MindMeister, and when I try to link a map created on the web to Teams, the map appears for a moment, but then hides (screen goes white). Please let me know if there is a solution to this problem.

Best Answer

  • Miša Hennin
    Miša Hennin Admin, MeisterLobster, EN Business Posts: 970 Community Admin
    Answer ✓

    Hi @YasuTSC,

    I'm sorry to hear about this.

    I've just passed your request on to our support team.

    Somebody will be in touch with you via email shortly.




  • Admin BSF.company
    Admin BSF.company International Partner, MT Tester, EN Business Posts: 487 Community Leader

    Hello @YasuTSC welcome to the Community!

    I haven't experienced an issue like the one you described, but I'm tagging @Miša Hennin and @Andrew Lapidus here, so they can take a look in their next work shift.

    Meanwhile, you could try contacting support directly from your MindMeister dashboard to see if they come up with a solution earlier.

    Best regards.

    Andrés D'Andrea

    Follow me on LinkedIn and:

    BSF.company - Digital Solutions For Your Business.

    Technopreneuring.Com - Optimize Resources. Maximize Results.

    GestionOperativa.Com - Optimiza Recursos. Maximiza Resultados.