Why do I get a white screen when linking to a map in Teams?

YasuTSC

I am using the basic version of MindMeister, and when I try to link a map created on the web to Teams, the map appears for a moment, but then hides (screen goes white). Please let me know if there is a solution to this problem.

Miša Hennin

Hi @YasuTSC,

I'm sorry to hear about this.

I've just passed your request on to our support team.

Somebody will be in touch with you via email shortly.

Best,

Miša

Admin BSF.company

Hello @YasuTSC welcome to the Community!

I haven't experienced an issue like the one you described, but I'm tagging @Miša Hennin and @Andrew Lapidus here, so they can take a look in their next work shift.

Meanwhile, you could try contacting support directly from your MindMeister dashboard to see if they come up with a solution earlier.

Best regards.

Andrés D'Andrea