What does 'mind map isn't in the correct for format' mean (iOS)?

scramsay EN Basic Posts: 1 New Here
edited April 2023 in Ask the Community

I've just downloaded the app on my iphone (latest version of app) and I'm trying to view any of the Mindmaps I created on my desktop on the app.

However I am getting the error message 'the data couldn't be read because it isn't in the correct format.'

Why is this?

Thanks in advance


Best Answer

  • Miša Hennin
    Miša Hennin Admin, MeisterLobster, EN Business, Ambassador Posts: 1,246 Community Admin
    Answer ✓

    Hi @scramsay,

    Thanks for reaching out.

    I've just referred your issue to support so that the team can look into this for you.

    Somebody will be in touch with you shortly via email.