I can't edit my map because 'value is invalid'. How can I proceed?

Psicólogo Hebert S Pinto
Psicólogo Hebert S Pinto EN Basic Posts: 2 Beginner
edited April 2023 in Ask the Community

Hi, everyone.

I have a free plan and of my three maps presents the message "value is invalid" every time I try make some change there. How can I solve this problem? Thank you so much!

Best Answer

  • Miša Hennin
    Miša Hennin Admin, MeisterLobster, EN Business, Ambassador Posts: 1,246 Community Admin
    Answer ✓

    Hi Herbert!

    The dev team just gave you access to an extra mind map to see if the issue lies in the 3 map limit. Please refresh and try to make a change to the same mind map and let me know if it works or you continue getting the error.

    Best,

    Miša

Answers

  • Beata Mertyn
    Beata Mertyn EN Basic Posts: 21 Star Contributor

    did you share the maps with other people?

    maybe they (involuntary) changed the edition settings and you aren't allowed to edit it or there is the issue with the Mindmeister software…

  • Psicólogo Hebert S Pinto
    Psicólogo Hebert S Pinto EN Basic Posts: 2 Beginner

    Thank you very much, ladies. I did really apreciate your responses! Miša, I just duplied the map and the things were all right. And I have deleted the previuos one, thank you for the support!