I can't edit my map because 'value is invalid'. How can I proceed?

Psicólogo Hebert S Pinto

Hi, everyone.

I have a free plan and of my three maps presents the message "value is invalid" every time I try make some change there. How can I solve this problem? Thank you so much!

Miša Hennin

Hi Herbert!

The dev team just gave you access to an extra mind map to see if the issue lies in the 3 map limit. Please refresh and try to make a change to the same mind map and let me know if it works or you continue getting the error.

Best,

Miša

Beata Mertyn

did you share the maps with other people?

maybe they (involuntary) changed the edition settings and you aren't allowed to edit it or there is the issue with the Mindmeister software…

Psicólogo Hebert S Pinto

Thank you very much, ladies. I did really apreciate your responses! Miša, I just duplied the map and the things were all right. And I have deleted the previuos one, thank you for the support!