Possible Bug: "Resource Not Found" Error

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RaphaelH
RaphaelH EN Basic Posts: 3 Beginner
edited April 2023 in Ask the Community

Hi, I'm new to MindMeister

A big part of my map just got erased as I was adding a new topic, with the text "Resource not found" appearing at the bottom of the screen.

I just have a basic account for now. But it's definitely a bug of the platform, so I want my map back ! Do you know how I can do ?

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Best Answer

  • Andrew Lapidus
    Andrew Lapidus Admin, MeisterLobster, EN Business Posts: 1,012 Community Admin
    Answer ✓
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    Hi @RaphaelH - thanks for reaching out! I've forwarded the issue to our support team, who will get in touch with you via e-mail.

    Best wishes for a great weekend,

    Andrew

Answers

  • starlogic@gmail.com
    starlogic@gmail.com EN Basic Posts: 1 Beginner
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    @Andrew Lapidus I have the same issue when I try adding a new topic.

  • palechild
    palechild EN Basic Posts: 1 New Here
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    Hi! I have the same problem when I tried to change the place of the topic or delete it.

  • Miša Hennin
    Miša Hennin Admin, MeisterLobster, EN Business, DE Advocate Posts: 1,506 Community Admin
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    Hi @starlogic@gmail.com and @palechild,

    thanks for reaching out - I've forwarded the issue to our support team, who will get in touch with you via e-mail.

    Best,

    Miša

  • livia
    livia EN Basic Posts: 1 Beginner
    edited September 2023
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    estou com o mesmo problema

  • Robert Cooke
    Robert Cooke EN Basic Posts: 1 New Here
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    I have the same problem - disappointing as I have just subscribed