What to do when getting 3D Secure Authentication problem while making payment?

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Kumar Nagendra
Kumar Nagendra EN Basic Posts: 2 New Here
edited April 2023 in Ask the Community

Hi Team

Am having a mjor concern and it is very urgent and high important.

Inspite of using all Cards (6 cards used), payment is not going through, always says 3D Secure Authentication problem, please try again. Had sent email to your support 4 days back, Have also raised a request using the ticket, now joined this community to seek help. As I have my presentations lined up and I am not able to access my mindmaps.

Kindly help me soon

Kumar Nagendra ( kumartnsunrise7@gmail.com)

Comments

  • Andrew Lapidus
    Andrew Lapidus Admin, MeisterLobster, EN Business Posts: 1,010 Community Admin
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    Hi @Kumar Nagendra - I can see that you reached out to support an hour ago. I've let the team know that this request is urgent — you should be hearing from them ASAP.

    Best,

    Andrew

  • Kumar Nagendra
    Kumar Nagendra EN Basic Posts: 2 New Here
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    Thank you