Error when restoring a previous version of my map

shishkinaolga1979@gmail.com

I can’t restore the previous version of the map, they write me an error and what the team already kn

Andrew Lapidus

Hi @shishkinaolga1979@gmail.com - I've forwarded your request to our support team, who will be in touch with you ASAP!

Best,

Andrew

shishkinaolga1979@gmail.com

https://community.meister.co/discussion/comment/4414#Comment_4414

Thank you

bsvilela

Hi @Andrew Lapidus! I have exactly the same problem here. It's been happening for a few days now.

I tried contacting support but to no avail...

I need to access the content of the previous version urgently.

Could you help me, please?

Thanks,

Bruno

189mhz@gmail.com

hello

Same situation happened here.
I have a free account and its not allowing to restore a previous and important version.

MindMeister asks to change from the free account to a payed account in order to restore the old version , but they never mentioned this during the time I was working on creating the mind map, when I spent hours and lot of effort to put all info together.

This is not fare, as they "promote" the free account as you are all to create a certain number of mind maps (think 3) and in reality isn't like this.

I lost my time and I'm very dissapointed.

Looking foward to have a positive feedback soon.