Why did my mind map disappear? I can't find it

run-edge EN Basic Posts: 2 New Here
edited April 27 in Ask the Community

Hi everyone,

I was wondering if someone experienced something similar. I had a mind map with tons of notes in it - let's call it "Mind Map A". One day, as I created a new mind map, my Mind Map A just disappeared. I can't find it in deleted mind maps and it's not the new mind map that erased Mind Map A because previous automatically saved edit points can't find any of the content I had.

Did this happen to anyone? How can I recover that content?



Best Answer

  • Miša Hennin
    Miša Hennin Admin, MeisterLobster, EN Business Posts: 1,070 Community Admin
    Answer ✓

    Hi @run-edge,

    Thanks for reaching out. I just forwarded your request to support - someone will be in touch with you via email shortly.




  • Admin BSF.company
    Admin BSF.company International Partner, MT Tester, EN Business Posts: 487 Community Leader

    Hello, welcome to the Community @run-edge!

    I haven't experienced anything like that.

    However, I just notified the Community team about your issue. Expect a contact in the coming hours.

    Best regards.

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  • run-edge
    run-edge EN Basic Posts: 2 New Here

    Thank you very much Andres and Misa!