Why am I getting glitching text and colors that won't change?

TMads EN Basic Posts: 1 New Here
edited April 2023 in Ask the Community

Since the new version, it's proving impossible to refine the color of shapes I create around text. I open the color picker and try to refine a color but the HEX value box just glitches when I try to move the cursor to the desired color. Occasionally it works but almost never.

I've shut down all other open tabs and programs. Rebooted etc.

I work with video editing with no issues. I'm on Mac OS Big Sur 11.7.4, 32G memory and an i7 processor.

Also, there are random text glitches on certain branches as if the text is vibrating in place permenantly, even if i delete the branch and re-type everything.

Any suggestions?

Best Answer

  • Miša Hennin
    Miša Hennin Admin, MeisterLobster, EN Business, Ambassador Posts: 1,246 Community Admin
    Answer ✓

    Hi @TMads,

    Thanks for reaching out and providing all the necessary information! What you're describing sounds really weird - it must be a bug.

    I've referred your request to support. Somebody will be in touch with you asap via email.