Why are the majority of items getting deleted from mind map?
KvnNeedsHelp Member Posts: 1 New Here
edited May 2 in Ask the Community
So, I spent the last few hours creating a "biggish" mind map… and all the sudden it deleted the majority of items. I am also unable to restore from previous versions — as soon as I move the mouse, MindMeister deletes most of it again.
Soooooo…. that's a BIG problem for me.
Andrew Lapidus Admin, MeisterLobster Posts: 679 Community Admin
Hi @KvnNeedsHelp - I've forwarded your issue to our support team, who will take a closer look in the backend to see what might have occurred to recover your mind map. You should be hearing from them via e-mail ASAP!