Why can't I renew my subscription?

justnani
justnani EN Basic Posts: 2 New Here
edited May 2023 in Ask the Community

I've tried 3 different cards. Every times it tells me something differents, even says "fraud"

Best Answer

  • Andrew Lapidus
    Andrew Lapidus Admin, MeisterLobster, EN Business Posts: 1,008 Community Admin
    edited May 2023 Answer ✓

    Thanks for the heads up, Jörg! @justnani - I've forwarded your request to our team, who should be in touch via E-Mail ASAP.

    Best,

    Andrew

Answers

  • Joerg Koper
    Joerg Koper MT Tester, DE Business Posts: 1,486 Community Leader

    Hi @justnani and welcome to the community 👋🙂

    I think this is a question that needs some support of the Meister Team. I'll try to get them into the boat as soon as possible.

    Best, Jörg

    Als Experten-Partner von Meister führe ich in meiner Agentur u. a. Workshops für die Integration der Meister Software durch. Hier in der Community freue ich mich auf den Austausch mit Euch und helfe bei Fragen zu MeisterTask, MeisterNote und MindMeister gerne weiter.

    Weitere Informationen findest Du auf agenturkoper.de und LinkedIn.

  • justnani
    justnani EN Basic Posts: 2 New Here

    thank you! I have been trying for at least 3 days and have important info there. My best email os marianesntg@gmail.com or contato@goodstart.com.br