Why is a years-old mind map link no longer working?

Thierry Gonzalez
Thierry Gonzalez EN Basic Posts: 2 Beginner
edited June 2023 in Ask the Community


I've created a huge map for my website and I had put a link on one dedicated page, the general map created with Meister.

Yesterday, Tuesday, June 8th 2023, I discovered that Meister decided to lock this link if I incorporate it in a website's page. WHY ?

Anyone had this same trouble please ?

Thanks for your answers.


Best Answer

  • Andrew Lapidus
    Andrew Lapidus Admin, MeisterLobster, EN Business Posts: 1,007 Community Admin
    Answer ✓

    Hi @Thierry Gonzalez — thanks for reaching out! Sorry for the frustration here, let's see what the issue might be:

    Is this an embedded map? Or just a link to a mind map? If it's just a link, are you receiving a specific error message when trying to click the link (e.g. "Access Denied" or similar)?

    Also — please DM me the link and the name of the mind map in question and I can do some digging on our end. In this case, please enable support access for a quicker resolution.

    Hope to hear from you soon!




  • Samuel Schläpfer
    Samuel Schläpfer MT Tester, DE Business Posts: 599 Community Leader

    Hi @Thierry Gonzalez

    I can't give you a hand here. But I will forward it to the support team. They will contact you as soon as possible!


    The impossible does not exist! The solution has just not been found yet!

  • Thierry Gonzalez
    Thierry Gonzalez EN Basic Posts: 2 Beginner

    Here's what I had written and it worked before :


    width="1024" height="768"

    	class = "arrondie"
    	style="overflow: hidden; margin-bottom: 5px;">
    			Votre navigateur ne peut pas afficher les images. Veuillez visiter
    	<a href="https://www.mindmeister.com/2025523161/monoto-cole?t=5J2VmJkrnn" target="_blank">Monotoécole</a> sur MindMeister.

    The message on the page was "…not allowed…."

    Now, I have to use a link behind a picture of the map.

    <div class = "col section-iframe-cartographie ratio-4x3">
    <a href="https://mm.tt/map/2804732933?t=5J2VmJkrnn" target="_blank">
    <img src = "/Illstrations/Images/Map_Monotoecole.png" class = "img_fluid" title = "Cliquer sur la carte pour l'utiliser"/>
    <span class = "texte">Cliquer sur la carte pour l'utiliser</span>