[RESOLVED] Why do I get unhandled response status 502 when trying to export?

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Ayman Galal
Ayman Galal EN Basic Posts: 3 New Here
edited June 2023 in Ask the Community

i got this error when i try to export

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  • Miša Hennin
    Miša Hennin Admin, MeisterLobster, EN Business, DE Advocate Posts: 1,344 Community Admin
    edited June 2023 Answer ✓
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    12:57 CET update: Incident resolved

    Hi all, this is a current bug affecting exports in MindMeister.

    Our devs are aware of the issue and are looking for a fix.

    I will keep this thread updated with any news.

    Best,

  • Miša Hennin
    Miša Hennin Admin, MeisterLobster, EN Business, DE Advocate Posts: 1,344 Community Admin
    Answer ✓
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    Hi, this bug has been fixed. You should now be able to export your maps. Please let me know if you are still facing issues.

    Best,

Answers

  • Miša Hennin
    Miša Hennin Admin, MeisterLobster, EN Business, DE Advocate Posts: 1,344 Community Admin
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    Hi @Ayman Galal,

    Could you please clear cookies + cache and then try to export your map again?

    Best,

  • Ayman Galal
    Ayman Galal EN Basic Posts: 3 New Here
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    Same problem and i try it on other browser , opera - chrome - brave all of them give same result

  • Miša Hennin
    Miša Hennin Admin, MeisterLobster, EN Business, DE Advocate Posts: 1,344 Community Admin
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    Hi @Ayman Galal,

    Many users are facing the same issue. Our devs are looking into it. I will update this thread as soon as I know more.

    Best,

    Miša

  • PBMeister
    PBMeister EN Basic Posts: 1 New Here
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    Same problem - not able to print or export even after clearing cache and cookies - Do you have any idea when this function will be fixed???

  • Ayman Galal
    Ayman Galal EN Basic Posts: 3 New Here
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    Thanks for your support