Eu não consigo pagar o app (i can't pay for MindMeister)

Fratino
Fratino EN Basic Posts: 2 New Here
edited June 2023 in Ask the Community

Eu coloco o cartão, coloco o código de validação e identificação e simplesmente fica nessa tela de popup branca, não prossegue, assim não consigo pagar e fazer upgrade!

I put the card, I put the validation and identification code and it just stays on this white popup screen, it doesn't proceed, so I can't pay and upgrade!

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Best Answer

  • Miša Hennin
    Miša Hennin Admin, MeisterLobster, EN Business, Advocate Posts: 1,250 Community Admin
    Answer ✓

    Hello @Fratino,

    I'm sorry to hear you're facing payment issues! I've just forwarded your request to support - Somebody will be in touch with you via email shortly.

    Best,

    Miša

Answers

  • Fratino
    Fratino EN Basic Posts: 2 New Here

    Thanks

  • Rafael Lima
    Rafael Lima EN Basic Posts: 2 New Here

    O mesmo caso porém o não conclui! Coloco o cupom de desconto e nada

  • Miša Hennin
    Miša Hennin Admin, MeisterLobster, EN Business, Advocate Posts: 1,250 Community Admin

    Hi Rafael,

    I've forwarded your request to support. Somebody will be in touch with you shortly via email.

    Best,