Error "Cannot find what you were looking for".

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Claudia_microfin
Claudia_microfin DE Basic Posts: 1 New Here
edited July 2023 in Ask the Community

Hello,

I have created a mindmap. It is listed under "my maps". But if I click on it it cannot be opened. It says: "Leider konnten wir nicht finden, wonach Sie gesucht haben. Es wurde möglicherweise verschoben oder entfernt." (Unfortunately we could not find what you were looking for. Maybei it was moved or deleted)

But if I logout and use the shared link I can access it (but not edit it as I am not logged in).

Did anyone else have this problem? How did you solve it?

Regards,

Claudia

Best Answer

  • Andrew Lapidus
    Andrew Lapidus Admin, MeisterLobster, EN Business Posts: 1,012 Community Admin
    Answer ✓
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    Hi @Claudia_microfin - I believe we've implemented a fix for this issue — you should be able to open the map now.

Answers

  • Andrew Lapidus
    Andrew Lapidus Admin, MeisterLobster, EN Business Posts: 1,012 Community Admin
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    Hi Claudia — that sounds very odd — I haven't encountered this issue before! If you get a chance, could you enable support access to your account and let me know the name of the mindmap in question? I can then investigate further.

    Best,

    Andrew