Error "Sorry I didn't find what you were looking for. It may have been moved or removed."
I'm trying to open a map but it is giving the following message:
"Sorry I didn't find what you were looking for. It may have been moved or removed."
Which doesn't make sense because I can export it and other people who are shared can access it
Best Answer
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Update: Luiz - I've just made some changes in the backend of your account — can you open the map now?
Best,
Andrew
1
Answers
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Hi @Luiz Novaes and welcome to the community 👋🙂
We can identify the problem better with a few more information from you:
Is the mind map yours and is the "share button" still activated? If the map is not yours, it may be that the owner has withdrawn your rights, to open the mind map via the shared link.
Sometimes it's possible, that a mind map is still seen and exportable, because of the browser cache data. But, no longer available, when the shared link is used again (maybe via new tab or other browser).
Best, Jörg
Als Entwickler der Koper-Methodik und Experte für Prozessmanagement führe ich in meiner Agentur u. a. Retreats für Freiberufler, Solopreneure und inhabergeführte Unternehmen durch. Hier tausche ich mich zwischendurch gerne mit euch über die Tools MeisterTask und MeisterNote aus. Weitere Informationen über mich findet Ihr auf agenturkoper.de und LinkedIn.
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Hi Luiz — our internal support team is investigating this issue - I'll update you as soon as I have more information.
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