Why are the students I've shared my maps with getting View only message?

Jackson Mumey

For several years, I’ve created maps and made them shareable with my students. Now, they are getting a View only message when they try to edit. What’s happening?

Miša Hennin

Hi @JacksonatCBR and welcome to the Community!

Please click on the sharing settings as shown here:

And check that you have Can edit enabled:

If you already have these settings but are struggling anyway, please let me know!

Best,

Miša

Jackson Mumey

Those are my settings and have been for some time. This is something new that is converting my students (including those with paid plans) to a view only status

Miša Hennin

Hey Jackson,

Sorry about this. I will investigate it for you.

Could you please confirm that on the mind map you are trying to share currently, the sharing settings are on 'Can edit'?

With the latest release, the default setting for map sharing is 'Can view' so this might be why you're now struggling.

Best,

Jackson Mumey

I have several hundred mind maps. I have to go through and manually change all of them back to 'can edit'

That's not great

Miša Hennin

Hi @Jackson Mumey,

That's strange. This setting should only be different for maps you change from now on…

Please could you DM me the name of an old mind map for which these settings have changed? Our devs are ready to look into it.

Best,

Jackson Mumey

here's a video I made to show the problem

https://www.loom.com/share/9d7cc62b32454e7083581852daf9591e?sid=90dbe8a7-81be-438b-8765-09e6cead44a8

Miša Hennin

Hi @Jackson Mumey,

Thanks so much for the video - It helped us understand much better. Our devs have opened a task on this. It is not intended behaviour, and I totally understand how frustrating it must be!

I'm sorry.

I'll be in touch here as soon as I have any more information or advice. I'm really grateful for your understanding here!

Best wishes,

Miša