Why can't I change my email?

ezheng

I am changing my email address but when I click on the confirmation email it still won't change the email. Is there anything I can do to remedy the problem?

Joerg Koper

Hi @ezheng and welcome to the community 👋🙂

Let's try to narrow down the problem a bit:

• Have you tried another browser too?
• Are there any script blockers active in your browser?
• Are you using a VPN?
• Can you please clean your browser cache and try it again?

Best, Jörg