3D secure Error when changing credit card details
It's giving this error every time I try to change my card details here on the platform
Answers
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Hi @Gabriel Monteiro — according to my info, the
3D secure
message occurs when there's an error with a card/bank account. You may want to check with your bank why this payment has failed — in the meantime, I've forwarded your request to our support team, and you should hear from them soon!Best,
Andrew
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The support is taking too long for me to reply, I already sent this question to them and they don't answer me
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I've been trying to talk to the support here at Meister for days and they don't answer me
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Hi @Gabriel Monteiro — I see now that support responded just a bit after you commented here. Sorry for the delay — I reached out to a colleague and learned that they experiencing an increased number of requests at the moment.
Best,
Andrew
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