The tariff plan has changed changed from educational to regular pro
evrey0007
EN Basic Posts: 2 Beginner
When trying to extend the tariff for a year with an educational discount, there was a transition to the regular version. Had to renew at a regular rate. I ask you to extend the educational discount rate for me, as there was a technical failure due to the fact that my old payment card was not accepted due to sanctions. I had to find another payment method, but while I found another payment method, the tariff became different. The account from which the payment was made is linked to the mail -[redacted email].
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Answers
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Hey,
I've referred your request to support. Somebody will be in touch with you shortly via email.
Best,
Miša
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For operational communication, please indicate the mail in the request ticket
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Your .edu email.
Best,
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