Errors and bugs when renewing the subscription!
MindSet Alquimista
EN Basic Posts: 10 Beginner
Hi everyone, I'm having trouble renewing my subscription... "Attempts to come back later" "Error or Fraud" I tried several cards and it still isn't working.
I need to organize several things, I need this like yesterday, can anyone help?
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Best Answer
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I'm sorry about this! I've just forwarded your request to support. Somebody will be in touch with you via email shortly.
Best,
Miša
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Answers
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Cornelia Patscheider Admin, International Partner, DACH Partner, MeisterLobster, EN Business Posts: 80 Community Admin
Hi @MindSet Alquimista , I apologize for the inconvenience you're facing while trying to renew your subscription. I understand how frustrating this must be! I've already reached out to our support team, and they will be contacting you shortly to assist you with your subscription renewal.
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Cornelia Patscheider Admin, International Partner, DACH Partner, MeisterLobster, EN Business Posts: 80 Community Admin
I can assure you, I double checked with our support team just a minute ago :) I know the colleague personally who is looking into this issue, and she is an absolutely dedicated customer support specialist! She is currently assessing the situation and will get in touch with any information on the next steps.
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