How to fix map not syncing from PC to app on iphone/ipad with wifi?

kwokth

Hello,

I'm having trouble in regard to syncing the information that I typed in my computer and it not showing up on my app on iphone/ipad despite it was worked with internet connection. It has been a day since I updated it and it still has not update automatically. The only way I figure to fix it is to delete the app and redownload it, which is not practical. Maybe the issue was the fact that I am using the old map editor? I really much prefer the old one for its organizational quality of what I am using it for.

kwokth

Thanks everyone. It is still not working on my end, but I will actively work with the support to get this sorted.

Joerg Koper

Hi @kwokth and welcome to the community 👋🙂

I will inform the team about your feedback, and I'm sure, they will get back to you as soon as possible.

Best, Jörg

Andrew Lapidus

https://community.meister.co/discussion/2094/map-not-syncing-from-pc-to-app-on-iphone-ipad-with-wifi

Hi Kwoth, I'm investigating this with our devs now — to be clear, you're referring to sync between the Legacy MindMeister editor (web) with the MindMeister mobile app, correct?

Best,

Andrew

Andrew Lapidus

In any case, this should be working — I'm getting our support team involved, who will reach out via E-Mail ASASP!