I lost half of my Map for no reason

Martin Romero
Martin Romero EN Basic Posts: 1 New Here

Hey, I would like if someone can help me. I have an important test in 4 days and I was doing a mind map, suddenly, I lost half of it and I CAN´T RECOVER IT. I tried pressing undo and a lot of things but it just dissapeared, I´d like if someone can help me asap.

Best Answer

  • Miša Hennin
    Miša Hennin Admin, MeisterLobster, EN Business Posts: 1,676 Community Admin
    Answer ✓

    Hi,

    I've just referred your request to support. Someone will be in touch with you shortly via email.

    Best,

    Miša

Answers

  • Joerg Koper
    Joerg Koper MT Tester, DE Business Posts: 1,486 Community Leader

    Hi @Martin Romero and welcome to the community 👋🙂

    There are actually some reports about an unusual behaviour in MindMeister, that the Dev-Team is already working on. It is highly prioritized, and I am convinced that everything will work nicely again soon.

    I'll nevertheless try to get the Meister-Team aboard, to help you out of this situation.

    Best, Jörg

    Als Experten-Partner von Meister führe ich in meiner Agentur u. a. Workshops für die Integration der Meister Software durch. Hier in der Community freue ich mich auf den Austausch mit Euch und helfe bei Fragen zu MeisterTask, MeisterNote und MindMeister gerne weiter.

    Weitere Informationen findest Du auf agenturkoper.de und LinkedIn.