Why can't I collapse or expand topics?

3el
3el EN Basic Posts: 2 New Here
edited October 2023 in Ask the Community

Hi
My mind maps collapse open topic stopped working, people can only see where I stopped working, they can't open or close any topics. Also can't move the mindmap around on the screen.

Was working fine up to a few weeks back, today I checked and all just stopped.

Best Answer

  • 3el
    3el EN Basic Posts: 2 New Here
    Answer ✓

    I think I found the issue.
    I just right-clicked to try something and focus mode was available.

    So my problem was focus mode was off. Focus mode allows me to open and close topics and move the map around.

    So my last problem is then I can't see the map on a Andriod phone using Brave browser.

Answers

  • Miša Hennin
    Miša Hennin Admin, MeisterLobster, EN Business, DE Advocate Posts: 1,343 Community Admin

    Hi @3el,

    Are you still facing this issue?

    If so, please try restarting your laptop and browser. Please also make sure your laptop and browser are up to date, and delete cookies + cache.

    Test a mind map in Incognito mode.

    If the issue persists, let me know.

    Best,