Why is there a 2-3 seconds lag when I try to do something?

amy.timkar@mckesson.com

I am experiencing 2-3 seconds lag everytime I do anything on my map…. when i move a node, when I add a node, when I activate an existing node to type in it…. etc. Any suggestions?

Joerg Koper

Hi Amy,

• do you face this odd behaviour on your mobile device or via browser?
• if it happens on your mobile device, please try to re-install the app.
• if it happens via browser, please try to log out, delete the browser cache and re-log-in.

I hope this helps you out 🤞

Best, Jörg