Why can't I enter the "create a map" screen? マップを作る画面に入れません。

bon09
bon09 EN Basic Posts: 2 New Here
edited November 6 in Ask the Community
スクリーンショット 2023-11-04 22.21.46.png

Answers

  • bon09
    bon09 EN Basic Posts: 2 New Here
    edited November 4

    知り合いが管理者になっているようなのですが、

    その人に何を要求すればいいのでしょうか

  • Andrew Lapidus
    Andrew Lapidus Admin, MeisterLobster, DE Business Posts: 979 Community Admin

    Hi @bon09 —

    This usually occurs if either:

    1. The was disabled by your administrator: Please contact your team admin to reenable your account.
    2. Your license has expired. To solve this, enter new payment information and renew your license.

    Hope this helps!

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