[RESOLVED] Why did links in my mind map disappear?

Natacha

Hi everyone,

I have around 45 maps, and each of them had several links on it. It had always worked until a few days ago. All links disappeared and when I try to insert a new one, the tiny green checkmarks appears and then… nothing. No link, nothing changed.

I tried on different computers and different browsers.

Is this a known bug? Will all my links come back?

Thank you !

Andrew Lapidus

Hi all — just wanted to follow up to close this thread in case anyone else stumbles upon it 😊

This issue was caused by a theming issue — the links were still there, but were unfortunately not visible because they were the same black color as the background.

This issue can be fixed by either changing the theme of the map, or by changing the style of individual topics. (If it occurs on multiple topics, be sure to select multiple topics to style them all!

Best,

Andrew

Joerg Koper

Hi @Natacha and welcome to the community 👋🙂

I'll check this out with the Meister Team, and I'm pretty sure, they will get back to you as soon as possible.

Best, Jörg

Miša Hennin

Hi @Natacha,

I'm sorry about this - I've just passed your request to our support team. Somebody will be in touch with you shortly via email.

Best,

Miša

Natacha

Thank you so much to both of you :)