[RESOLVED] Why did links in my mind map disappear?

Natacha EN Basic Posts: 2 New Here
edited November 8 in Ask the Community

Hi everyone,

I have around 45 maps, and each of them had several links on it. It had always worked until a few days ago. All links disappeared and when I try to insert a new one, the tiny green checkmarks appears and then… nothing. No link, nothing changed.

I tried on different computers and different browsers.

Is this a known bug? Will all my links come back?

Thank you !

Best Answer

  • Andrew Lapidus
    Andrew Lapidus Admin, MeisterLobster, DE Business Posts: 979 Community Admin
    Answer ✓

    Hi all — just wanted to follow up to close this thread in case anyone else stumbles upon it 😊

    This issue was caused by a theming issue — the links were still there, but were unfortunately not visible because they were the same black color as the background.

    This issue can be fixed by either changing the theme of the map, or by changing the style of individual topics. (If it occurs on multiple topics, be sure to select multiple topics to style them all!




  • Joerg Koper
    Joerg Koper DACH Partner, MT Tester, DE Business Posts: 1,155 Community Leader

    Hi @Natacha and welcome to the community 👋🙂

    I'll check this out with the Meister Team, and I'm pretty sure, they will get back to you as soon as possible.

    Best, Jörg

    Als Experten-Partner von Meister führe ich in meiner Agentur u. a. Workshops für die Integration der Meister Software durch. Hier in der Community freue ich mich auf den Austausch mit Euch und helfe bei Fragen zu MeisterTask, MeisterNote und MindMeister gerne weiter.

    Weitere Informationen findest Du auf agenturkoper.de und LinkedIn.

  • Miša Hennin
    Miša Hennin Admin, MeisterLobster, EN Business Posts: 1,074 Community Admin

    Hi @Natacha,

    I'm sorry about this - I've just passed your request to our support team. Somebody will be in touch with you shortly via email.



  • Natacha
    Natacha EN Basic Posts: 2 New Here

    Thank you so much to both of you :)