Image Quality Worse on Mobile?

Aaron Neuhaus
Aaron Neuhaus EN Basic Posts: 7 Beginner
in Ask the Community

Hello! I hope everyone is well.

I've noticed that on my desktop application, images appear crisp and high quality when I zoom in.

However, when I zoom in in the mobile app (Iphone), the same image is blurry so that I cannot read words in the image.

Does anyone know of a solution?

Thanks!

Best Answer

  • Joerg Koper
    Joerg Koper DACH Partner, MT Tester, DE Business Posts: 1,172 Community Leader
    Answer ✓

    Hi @Aaron Neuhaus 👋🙂

    Can you please try to delete the cache of your browser, log-out, restart the browser and re-log-in? If this "first aid" doesn't work, I'll inform the team for further assistance.

    Best, Jörg

    Als Experten-Partner von Meister führe ich in meiner Agentur u. a. Workshops für die Integration der Meister Software durch. Hier in der Community freue ich mich auf den Austausch mit Euch und helfe bei Fragen zu MeisterTask, MeisterNote und MindMeister gerne weiter.

    Weitere Informationen findest Du auf agenturkoper.de und LinkedIn.

Answers

  • Aaron Neuhaus
    Aaron Neuhaus EN Basic Posts: 7 Beginner

    Thanks Jörg, I’ll try that.

  • Aaron Neuhaus
    Aaron Neuhaus EN Basic Posts: 7 Beginner

    Hey Jörg, I tried clearing my browser cache and then opening it again on my mobile device but the pictures are still grainy.

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