Why aren't all topics displayed when printing? — 印刷について

kimukimu
kimukimu EN Basic Posts: 6 New Here
edited February 2 in Ask the Community

印刷するときに、トピックが全部表示されるときもあれば、表示されないときもあります。

全部のトピックを完全に表示させた状態、画面の内容を完全に印刷するにはどのようにしたらよいでしょうか？

よろしくお願いします。😎


English Translation:

When printing, sometimes all topics are displayed, sometimes not.

How can I print with all topics fully displayed and the screen content fully printed?

Thank you in advance for your help. 😎

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Best Answer

  • Andrew Lapidus
    Andrew Lapidus Admin, MeisterLobster, EN Business Posts: 876 Community Admin
    Answer ✓

    Hi @Gerlof - thanks for reaching out! I didn't hear back from @kimukimu but we'd love to get to the bottom of this issue. Could you send a quick screenshot of description of which items aren't included in your map? If possible, it'd also be helpful if you could enable support access to your account and send me a DM of which map you're experiencing this issue with.

    I'll then reach out to our dev team to get to the bottom of this.

    Best,

    Andrew

Answers

  • Andrew Lapidus
    Andrew Lapidus Admin, MeisterLobster, EN Business Posts: 876 Community Admin

    Hi @kimukimu - sounds like you might have discovered a bug here... Could you send some screenshots over of exactly which topics are not appearing in your printed document?

  • Gerlof
    Gerlof EN Basic Posts: 1 Beginner

    @Andrew Lapidus , I have the same issue for my mindmap. Has this been solved yet?

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