Should notes be saved when written via the app?

Oscar García

In my pc i can write in a note, close the note and if i open the note it is saved. But if i do exactly the same on my phone it doesn't save. Why this happend, i literally lost hours of writtinf just because doesn't save my work. My smartphone is a google pixel 6.

Cornelia Patscheider_is_Out-of-office

Ah thanks for the clarification. I will forward your issue to our specialists in support who will take a deeper look into this! They will get in touch via email in the upcoming days.

Cornelia Patscheider_is_Out-of-office

Hi @Oscar García , I am very sorry to hear that this happened to you! That sounds very painful!

Just to clarify, where did you write down your notes? Did I understand correctly, that you made a mind map? Did you mean that the mind map was not saved, or the text in a note in a certain branch of the mind map?

Oscar García

https://community.meister.co/discussion/comment/8237#Comment_8237

Thanks for the answer, i appreciate that.

I made a mindmap like 2 years ago, and always worked good. But last week i opened the mindmap with my pc to work there and later the map on my phone changed theme for some reason and now when i edit a branch it is save but if edit a note of a branch it doesn't save never on my phone. If i edit any old or new notes and write something it nothing save.