Does the iOS upgrade to personal plan carry over when I sign in on my PC?

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Sean Egan
Sean Egan EN Basic Posts: 1 New Here

I'm in my 14 day trial period for the upgrade to personal plan. I upgraded on my iPhone. When I sign in on the iPhone I have the features of the Personal Plan but when I sign in on my PC I'm still on the free plan. Same user name and passwords for both.

Best Answer

  • Miša Hennin
    Miša Hennin Admin, MeisterLobster, EN Business, DE Advocate Posts: 1,455 Community Admin
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    Hi Sean!

    I think I've found the issue.

    The email address you've signed into this community with is on a Basic plan.

    It seems you signed up for the personal plan with your apple ID email.

    Let me know if that helps.

    Best,

    Miša