How could I contact the billing support?

Sam Liu
Sam Liu EN Basic Posts: 1 New Here
in Ask the Community

hi,

I have tried many contacts, via email, and on Facebook, but still no one from this company is willing to get back to me. Is this a trustworthy software company?

Could any one help me?

Sam

Best Answer

  • Cornelia Patscheider
    Cornelia Patscheider Admin, Moderator, MeisterLobster, EN Business Posts: 1,223 Community Admin
    edited December 2023 Answer ✓

    Hi @Sam Liu ,

    I'm very sorry to hear about the issues you're encountering. Rest assured, I've informed the support team at Meister about your situation. They are dedicated to resolving your concerns and will be reaching out to you via email shortly. Your patience and understanding in this matter are greatly appreciated. Thank you!

Answers

  • Joerg Koper
    Joerg Koper MT Tester, DE Business Posts: 1,492 Community Leader

    Hi @Sam Liu and welcome to the community 👋🙂

    I'm afraid, there has something gone wrong. The Meister-Team is usually always helpful and attaches great importance to customer care. Let me try to get the team aboard here 😉

    Best, Jörg

    Als Entwickler der Koper-Methodik und Experte für Prozessmanagement führe ich in meiner Agentur u. a. Retreats für Freiberufler, Solopreneure und inhabergeführte Unternehmen durch. Hier tausche ich mich zwischendurch gerne mit euch über die Tools MeisterTask und MeisterNote aus. Weitere Informationen über mich findet Ihr auf agenturkoper.de und LinkedIn.

  • Patrick Schoch
    Patrick Schoch EN Business Posts: 1 Beginner

    Same here. No email address to use. Same issue with my bill.
    Tried Linkedin and the contact form didn't allow me to use my private email address - with which my account is linked.

    Any chance, to get an email address to customer support?

  • Cornelia Patscheider
    Cornelia Patscheider Admin, Moderator, MeisterLobster, EN Business Posts: 1,223 Community Admin

    Hi @Patrick Schoch ,

    I am sorry to hear that you have issues with your bill. You can find all contact information here in the Help Center.

    Have you tried this form yet?

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