No MS SSO login in iOS App?

Marcus Lindberg
Marcus Lindberg EN Business Posts: 4 New Here
edited December 2023 in Ask the Community

Hello!

I can´t seem to login using SSO although we as a company are on a pro/enterprise plan…

Login works fine in browser

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Best Answer

  • Miša Hennin
    Miša Hennin Admin, MeisterLobster, EN Business, Advocate Posts: 1,250 Community Admin
    Answer ✓

    Hey!

    I just found out that this feature was disabled in the summer.

    I'm sorry to disappoint.

    Best,

    Miša

Answers

  • Miša Hennin
    Miša Hennin Admin, MeisterLobster, EN Business, Advocate Posts: 1,250 Community Admin

    Hey @Marcus Lindberg,

    We have an open bug for SSO log in issues in the MeisterTask app but not MindMeister. It'd be great to get some more info from you on this.

    Which device are you using?

    Which version?

    Is the app version up to date?

    What happens when you try to log on via SSO? Can you not even see the option?

    Best,

    Miša

  • Marcus Lindberg
    Marcus Lindberg EN Business Posts: 4 New Here

    Hey,

    Apple iPhone and latest version of the app

    I have two login options and no SSO

  • Miša Hennin
    Miša Hennin Admin, MeisterLobster, EN Business, Advocate Posts: 1,250 Community Admin

    @Marcus Lindberg Could you please share a screenshot of how this looks?

    Have you ever been able to log in with SSO on the app?

  • Marcus Lindberg
    Marcus Lindberg EN Business Posts: 4 New Here
  • Miša Hennin
    Miša Hennin Admin, MeisterLobster, EN Business, Advocate Posts: 1,250 Community Admin

    @Marcus Lindberg Thanks!

    Are you trying to sign on via MS or what?

  • Marcus Lindberg
    Marcus Lindberg EN Business Posts: 4 New Here

    Yes…
    Meistertask works fine through office 365

  • Miša Hennin
    Miša Hennin Admin, MeisterLobster, EN Business, Advocate Posts: 1,250 Community Admin

    Okay thanks for the info.

    I've just passed your request to support. Somebody will be in touch with you shortly via email.

    Best,

    Miša