Accidentally paid for MindMeister instead of MeisterTask - Can someone help?

Amey Lytle
Amey Lytle EN Basic Posts: 1 New Here
edited January 2024 in Ask the Community

My business partner and I had just started using Meister Task which works extremely well and somehow whenever our trial period was ending we paid for Mind Meister instead of Meister Task. I have effortlessly been trying to reach someone n support or billing to sort this out but haven'''t got anywhere. If someone could please help or point me in the right direction we would really appreciate that.

Best Answer

  • Miša Hennin
    Miša Hennin Admin, MeisterLobster, EN Business Posts: 1,688 Community Admin
    Answer ✓

    Hi Amey,

    I've just referred your request to support. They will be able to help with this! Someone will be in touch via email shortly.

    Best,

    Miša

Answers

  • Joerg Koper
    Joerg Koper MT Tester, DE Business Posts: 1,492 Community Leader

    Hi @Amey Lytle, welcome to the community and happy new year 👋🙂

    I'll try to get the Meister-Team aboard for you 👍️

    Best, Jörg

    Als Entwickler der Koper-Methodik und Experte für Prozessmanagement führe ich in meiner Agentur u. a. Retreats für Freiberufler, Solopreneure und inhabergeführte Unternehmen durch. Hier tausche ich mich zwischendurch gerne mit euch über die Tools MeisterTask und MeisterNote aus. Weitere Informationen über mich findet Ihr auf agenturkoper.de und LinkedIn.