Having problems with new maps this week

Lesley Rubenstein-Pessok
Lesley Rubenstein-Pessok EN Basic Posts: 4 New Here
edited January 5 in Ask the Community

After duplicating maps, and then going into the duplicated map, it can be unstable (flashing). is there a problem? Also, when I change the text in the central bubble that changes the name of the map - it doesn't always change.

Sometimes it fixes if i close the browser and go back into it. I do get 'not saved to the server from time to time' - why would it time-out?

It's very buggy this week. Please advise.

Answers

  • Miša Hennin
    Miša Hennin Admin, MeisterLobster, EN Business, Ambassador Posts: 1,245 Community Admin

    Hi Lesley,

    Sorry to hear about this.

    Does it happen only with one map or with all of them?

    Best,

  • Lesley Rubenstein-Pessok
    Lesley Rubenstein-Pessok EN Basic Posts: 4 New Here

    It keeps happening on different maps.

  • Lesley Rubenstein-Pessok
    Lesley Rubenstein-Pessok EN Basic Posts: 4 New Here

    the name does change after a while of going in and out, refreshing the browser, going in and out again…it used to change immediately.

  • Lesley Rubenstein-Pessok
    Lesley Rubenstein-Pessok EN Basic Posts: 4 New Here

    the flashing only goes away if I completely close the tab and then go back in - that might need fiddling a bit too. It's not a happy puppy! Is there a limit to the number of maps? I work with a lot of maps/client and have quite a few clients. I could delete a few older maps if necessary but would rather not have to. I don't know if that is the cause or there's a general bug.

  • Miša Hennin
    Miša Hennin Admin, MeisterLobster, EN Business, Ambassador Posts: 1,245 Community Admin

    Strange…

    I've just passed your request to support so they can investigate this for you.

    Someone will be in touch with you shortly via email!

    Best,

    Miša