How do I downgrade to the free account option?

Nathan Curry
Nathan Curry EN Basic Posts: 1 New Here

I have tried to click on it but it won't allow me to do that.

Answers

  • Andrew Lapidus
    Andrew Lapidus Admin, MeisterLobster, DE Business Posts: 1,015 Community Admin

    Hi Nathan — does this guide from our Help Center help?:

    Downgrade Your Subscription to a Pro or Basic Plan

    You can downgrade your subscription at the bottom of the Plan section in the accounts page. Your downgrade will take effect at the start of the next license period.

     

    1. Click your user avatar in the top-right corner of the MindMeister interface.
    2. Select Account from the drop-down menu.
    3. Click Plans on the left side of the accounts page.
    4. Click Switch.

    What error are you seeing?

    Best,

    Andrew