Issue loading the mind map

Steve Su

Hi there,

I am having an issue loading the mind map through iFrame or a direct link. The issue displayed in the console are "Could not load App Meta" and "Could not load current user".

But when I try the same link in an incognito window or login to my account, the mind map will located without issue.

Does anyone know why this happens?

Thank you,

Steve

Cornelia_is_OutOfOffice Patscheider

Hi @Steve Su ,

have you tried using the Embed Code? Maybe that would solve the problem :)

Here is a quick guide, where you can find the Embed Code. You have to open the Sharing & Embedding options to access it. I hope this help.

Steve Su

Hi Cornelia

Thank you for the reply, yes, the screenshot I attached uses embed code, so both Embed code and direct link are having the issue.

Thank you,

Steve

Cornelia_is_OutOfOffice Patscheider

Hi @Steve Su ,

I am sorry to hear that this did not solve the issue. I talked to the developers at Meister, and it seems like the cause is a current bug. I will update this thread with any news. Sorry for the inconvenience!