export wrong text color

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DJ Valerie B Love
DJ Valerie B Love EN Basic Posts: 3 New Here
edited March 11 in Ask the Community

I have white text in orange circle but it exports as black - even afetr Ichange it

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Answers

  • Miša Hennin
    Miša Hennin Admin, MeisterLobster, EN Business, DE Advocate Posts: 1,368 Community Admin
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    Hi @DJ Valerie B Love,

    I've looked at both pictures so many times and I'm afraid I can't see the difference!! Which bit exactly is exported differently? The central topic shows white text on an orange background in both.

    Best,

  • DJ Valerie B Love
    DJ Valerie B Love EN Basic Posts: 3 New Here
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    its not the central topic iths the mining and societal tabs - when they are in mindmeister they are white but when I export they turn black and I cant fix it?

    r

    look at those 2 sections

  • Miša Hennin
    Miša Hennin Admin, MeisterLobster, EN Business, DE Advocate Posts: 1,368 Community Admin
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    Ah! I see it :).

    Strange. Please could you try the following troubleshooting to see if it solves the issue:

    1. Clear cookies + cache for MindMeister
    2. Ensure browser/ app is up to date
    3. Try in Incognito
    4. Try in a different browser

    Best,

  • DJ Valerie B Love
    DJ Valerie B Love EN Basic Posts: 3 New Here
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    It is not working and keeps reverting to black text when I want white - I tried in firefox too

  • Miša Hennin
    Miša Hennin Admin, MeisterLobster, EN Business, DE Advocate Posts: 1,368 Community Admin
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    Hm, thanks for getting back to me! Seems like a bug maybe.

    Please could you tell me the name of the map and enable support access?

    Best,