How to delete characters with keybord shortcuts

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たて れん
たて れん EN Basic Posts: 1 Beginner
edited March 18 in Ask the Community

Subject: Unable to delete characters with keyboard shortcuts in MindMeister

Body:

I am writing to you today because I am experiencing an issue with deleting characters in MindMeister.

Environment:

  • MacBook Air 2020
  • Google Chrome browser

Issue:

When I am creating a mind map in MindMeister and I accidentally type a wrong character, I try to delete it using the keyboard shortcut Control + B. However, instead of deleting the character, MindMeister adds double quotation marks ("") before and after the character.

Question:

How can I fix this issue and delete characters correctly? Is Backspace the only way to undo mistakes in MindMeister?

Additional Information:

  • I am a Japanese user and I am using a Japanese keyboard.
  • I have tried clearing my browser cache and cookies, but the issue persists.

I would appreciate your assistance in resolving this issue.

Answers

  • Miša Hennin
    Miša Hennin Admin, MeisterLobster, EN Business, DE Advocate Posts: 1,368 Community Admin
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    Hi there,

    Thanks for the info above. I can also delete characters with Cmd+Z.

    Please let me know if this works for you?

    Best,

    Miša