How to delete characters with keybord shortcuts

たて れん

Subject: Unable to delete characters with keyboard shortcuts in MindMeister

Body:

I am writing to you today because I am experiencing an issue with deleting characters in MindMeister.

Environment:

• MacBook Air 2020
• Google Chrome browser

Issue:

When I am creating a mind map in MindMeister and I accidentally type a wrong character, I try to delete it using the keyboard shortcut Control + B. However, instead of deleting the character, MindMeister adds double quotation marks ("") before and after the character.

Question:

How can I fix this issue and delete characters correctly? Is Backspace the only way to undo mistakes in MindMeister?

Additional Information:

• I am a Japanese user and I am using a Japanese keyboard.
• I have tried clearing my browser cache and cookies, but the issue persists.

I would appreciate your assistance in resolving this issue.

Miša Hennin

Hi there,

Thanks for the info above. I can also delete characters with Cmd+Z.

Please let me know if this works for you?

Best,

Miša