[RESOLVED] Screen Rendering Issues when right clicking Show Detail and changing level

Jason Bennett

Hi all, any one else experiencing the same i.e. Screen Rendering Issues when right clicking Show Detail and going From Level 2 to Level 1.

I use the associated shortcut (i.e. alt + 1) to this extensively so its a bit of a problemo !

Miša Hennin

Hi all,

The fix for this has just been released!!

Sorry for the time this took.

Best,

Miša

Miša Hennin

Hey Jason,

This looks strange! Thanks for the screenshot.

Could you please try standard troubleshooting:

• Delete cookies + cache
• Make sure browser + device is up to date
• Log out and log back in

Please let me know if the issue persists. Does it occur on all maps or just one?

Best,

yuta fujimaki

I have the same problem, please let me know how to fix this problem. I have tried the following, but it did not solve the problem.

• Delete cookies + cache
• Make sure browser + device is up to date
• Log out and log back in

Jason Bennett

Miša Hennin, I have tried that and with different browsers and the problem remains !

Miša Hennin

Hey Yuta and Jason,

Thanks for the info. I can confirm this is a current bug, and we can reproduce it on our end.

I've opened a task with our devs and will update this thread when I find out more.

Best,

Jason Bennett

Hi Miša Hennin, any idea when this will get into the devs workstream as its causing me some inefficiencies in my workflow ?

Miša Hennin

Hi Jason,

I'll let you know as soon as I find out.

In the meantime, collapsing topics manually should work (although I know it is less efficient).

Best,

Oliver Schneider

I have the same bug… And it is making me crazy for some weeks now :-(

Yet another regression of the software. It is not the first time.

Jason Bennett

Yes, a rather obvious miss IMO from the QA team ! and seemingly not considered important enough to get an eta for resolution - I'll give it a couple of weeks and then go back to using Miro instead..

Miša Hennin

I'll try to get an update from devs asap - I'm sorry for the delay here.

Please try collapsing topics manually in the meantime.

Jason Bennett

Thank you, I'd hope that getting an update from the devs is pretty straight forward and that they'd want to fix this - especially given this is a pretty obvious regression miss!

Of course, I am aware that I can do this manually but I have many many topics within topics and so that workaround is not helpful for my use case.

Oliver Schneider

Yes, same for me, doing it manually makes it very hard to use, particularly during meetings when it needs to go fast.