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Aleksandra Lesneva
EN Basic Posts: 1 New Here
Hello!
I opened my MindMeister today. I haven't changed anything, however, some sections have disappeared (pushing the back button, nothing changes).
At the same time, I can see the disappeared section (highlighted black) in the previous version of my map. That is strange as now if I want to get my full map, I need to buy a subscription.
Please, could you check it for me? It looks like a bug, as the page was opened without any manipulation.
Thanks,
Aleksandra
0
Answers
-
Hi Aleksandra,
Is this issue still occurring?
If so, could you please:
- Delete cookies and cache
- Update your browser/ app
- Log out and back in
Once you've done this, please:
- Test in Incognito mode
- Test a different map
Please share your findings with me and then I'll know how to escalate this.
Best,
1
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