Mindmeister crashed - how can I view my previous work?

ndluuf
ndluuf Member Posts: 1 New Here
edited October 2022 in Ask the Community

While working on the project, the site crashed and after I went back to the site, I could no longer undo the actions - they are not available. The data is not saved and due to problems with the site they are forced to purchase a subscription.

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  • Angelika
    Angelika Member Posts: 12 Active Contributor
    edited October 2022 Answer ✓

    Hey! This happened to me and it SUCKS. I spoke with support when it crashed a few months ago when I was working on a mind map. But it turns out it's a browser issue and Meister can't really help us. They told me to check my system etc. because MindMeister normally saves data EVEN IN THE CASE of browser crashes. So if your data seems gone it probably is. 😅

    I hope this helps? I know it's super annoying to lose work 😭.

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