i cant pay pro subs!

JAVIER LACASA
JAVIER LACASA EN Basic Posts: 3 New Here
edited July 15 in Ask the Community
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Answers

  • JAVIER LACASA
    JAVIER LACASA EN Basic Posts: 3 New Here

    i already pay and i havent the pro sub can someone of support help?

  • Miša Hennin
    Miša Hennin Admin, MeisterLobster, EN Business Posts: 1,664 Community Admin

    Hi,

    I just checked in the backend and it seems your payment failed which is why you haven't got access to Pro. Perhaps you can try a different payment method?

    Best,

    Miša

  • JAVIER LACASA
    JAVIER LACASA EN Basic Posts: 3 New Here

    I checked 2 differents, im with my work blocked :)

  • Miša Hennin
    Miša Hennin Admin, MeisterLobster, EN Business Posts: 1,664 Community Admin

    Hi,

    Sorry about the delay getting back to you here! I've just forwarded your request to our support team and expedited it.

    Someone will be in touch with you shortly.

    Best,

    Miša

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