Mind maps are slow and crashing

Ana Feliciano

slow and crashing

My mind maps are slow and crashing. This has happened to my personal account and the same thing is happening to my wife's. In other words, Mindmeister starts out fine at first, but as the maps grow it becomes very slow, heavy to load and crashes every second, which makes it impossible to work. A few months ago I raised this issue, but the support was inefficient or practically non-existent, and once again I'm trying to see if someone from support can help.

Miša Hennin

Hi Ana,

I'm sorry about this!

I've just expedited your ticket to the support team. Someone will be in touch shortly via email.

Best,

Miša

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Miša Hennin

Hi Ana,

My colleague from support sent you an email immediately on the 15th July. She sent a follow up this morning.

Please double-check your emails to see if you've received it. I hope a fix is found quickly.

Best,

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