Mindmeister crashing on all my iOS devices after latest update

Mark Mosher
Mark Mosher EN Pro Posts: 13 Active Contributor

After the latest update of Mindmeister APP (8.2.18) on iOS on both my iPhone and iPad on latest iOS (17.5.1) , Mindmeister crashes after I start it.

When I open the app, it goes to the Home Screen, I get a pink dialog with a progress spinner appears that says "Refreshing Maps", and the then app crashes. I've not been able to use Mindmeister on iOS since this update!

I've reported this to support but wanted to post it here in case to see if others were having the issue or if there was a q quick fix.

Mark Mosher
Boulder, CO, USA
- Sr. Manager Global IT : Web Technologies & Citizen Dev Power User Guidance at Arrow Electronics
- Composer, Electronic Musician & Multimedia Artist: https://markmoshermusic.com
- Event Producer & Founder of the Rocky Mountain Synthesizer Meet: https://rockymountainsynth.com

Tagged:

Best Answer

  • Mark Mosher
    Mark Mosher EN Pro Posts: 13 Active Contributor
    Answer ✓

    I saw there that 9.0.0 was pushed earlier today. Release notes say "… fixes crashes…".

    On my iPad, I updated and the app opened and has same behavior and crashed. I decided to try deleting the app and re-installing, and this solved the problem.

    On my iPhone, after I updated the app, I was asked to login again, and the app worked as expected.

    Mark Mosher
    Boulder, CO, USA
    - Sr. Manager Global IT : Web Technologies & Citizen Dev Power User Guidance at Arrow Electronics
    - Composer, Electronic Musician & Multimedia Artist: https://markmoshermusic.com
    - Event Producer & Founder of the Rocky Mountain Synthesizer Meet: https://rockymountainsynth.com

Answers

  • Miša Hennin
    Miša Hennin Admin, MeisterLobster, EN Business Posts: 1,664 Community Admin

    Hi,

    That sounds super frustrating! I'm sorry about it. I've just reached out to support and expedited your ticket. Someone should be in touch with you shortly.

    Best,

    Miša

  • José Tomás Ojeda Silva
    José Tomás Ojeda Silva EN Basic Posts: 1 Beginner

    I have the same problem. On Safari works, but it’s so uncomfortable