Incorrect display of maps on Windows 11

Ivan T

Hello! I used to work with Mindmaster on a MacBook and everything was fine. But yesterday I switched to a computer with Windows 11. And on Windows, in any browser, all my maps are displayed somehow clumsily and ugly. Clumsy font and some topics just hover over the lines. I attached 3 screenshots to the message. In the first, I showed what the map looks like on a MacBook. In the second screenshot, I showed how the same map looks on Windows - clumsy ugly font. In the third screenshot, I showed how topics hover over the lines in other maps. Do you know how this can be fixed so that the maps on Windows are displayed as beautifully as on a MacBook?

Miša Hennin

Hey!

I see what you mean…how strange.

Could you please try:

1. Ensuring your browser + device are up to date
2. Clear MindMeister cookies + cache
3. Log out + back in

Let me know if the issue is persisting.

Best,

Miša

Ivan T

Hello! I have Windows 11, updated Chrome browser, I have already updated the cache many times. But the problem persists for 2 weeks. All the maps look perfect if I open them on a Mac. And clumsy if I open them on Windows. Check it yourself in Windows 11 and Chrome

Ivan T

I checked in all browsers. This is not only a problem with displaying maps. But even the fonts on the site are displayed awkwardly if you select Russian. In English, the font is displayed beautifully. Apparently, you are using a font on the site and maps that has problems displaying in Russian. I showed this in the attached screenshots. Please pass this information to your technical specialists so that they can fix the problem.

Miša Hennin

Hi,

Thank you for your feedback.

I've passed this onto our developers.

Best,

Miša