erro ao incluir imagem

Jadson Thomas
Jadson Thomas EN Basic Posts: 1 New Here
edited August 8 in Ask the Community

fiz o pagamento da versao persoal, mas não habilitou a função para incluir mais do que 02 imagens no meu mapa mental.

Você sabe como resolver?

Já tentei resertar, limpar cache e nada.

Answers

  • Cornelia Patscheider
    Cornelia Patscheider Admin, Moderator, MeisterLobster, EN Business Posts: 1,138 Community Admin

    Hi @Jadson Thomas

    thanks for reaching out, I am sorry to hear that you are experiencing this issue. I would recommend to contact to our Support Team , and explain the issue in detail.

    When you contact support, I would recommend including as much information as possible:

    • include which account and mind maps are affected
    • Consider to Enable Access to your account
    • Please send a screenshot with the developer console open. To open the developer console in Google Chrome, open the Chrome Menu in the upper-right-hand corner of the browser window and select More Tools > Developer Tools. You can also use Option + ⌘ + J (on macOS), or Shift + CTRL + J (on Windows/Linux).